The Designer Den

Frequently Asked Questions

We 're in the process of crowdsourcing FAQs so we would love to hear from you at if you have any further questions about our products


How do I know your rugs are ethically sourced?

Cooperation with a local NGO, Sumampa, in Argentina ensures that the standards of Fair Trade are followed; the most important of which are no child labor, worthy work conditions, respect for the environment, and the right of each craftsmen to set their own prices and get a fair price for their work.


Do your rugs shed?

As with all rugs that are flat woven, yours may produce some lint during the first few weeks. The is completely normal for this type of textile. If you want to speed up this process we suggest you vacuum more often until your rug settles in.